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Conflict Resolution Workshop

November 19, 2020 @ 8:30 am - 12:30 pm

$150 – $200

Whether dealing with discipline; corrective action; or workplace complaints of disrespectful or harassing behavior, management has a duty to investigate to assure that employees concerns are heard and resolved. This program provides you with step-by-step instructions to conduct and complete thorough, legally compliant harassment; discrimination; and other types of internal investigations. Participants receive hands-on experience dealing with these sensitive issues.

Learning Objectives:

• Identify the appropriate steps to take in conducting an investigation.

• Gather, document, and secure information and evidence without violating privacy and other pertinent laws..

• Analyze information and evidence to determine the appropriate course of action.

• Learn about the reasons why it’s important to address conflict head on in the workplace and find a resolution quickly

• Learn various Alternate Dispute Resolution methods including mediation

• And Defensive Strategies in the event of a lawsuit

SIMULCASTING THIS LIVE TRAINING TO YOUR COMPUTER IS AN OPTION – IN ORDER TO DO SO, PLEASE SELECT WHEN REGISTERING

Details

Date:
November 19, 2020
Time:
8:30 am - 12:30 pm
Cost:
$150 – $200
Event Categories:
, ,

Venue

ABC’s Allentown Office
894 Marcon Boulevard, Suite 110
Allentown, PA 18109 United States
+ Google Map
Phone:
610.821.9686

Cancellation Policy: Registration is financially binding unless cancelled 1 week prior to the date of the class/event.
Read ABC East's Payment and Refund Policy

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Suburban Philadelphia:

ABC East Norriton Office
430 W. Germantown Pike
East Norriton, Pa 19403 – map
(610) 279-6666
info@abceastpa.org

Harleysville Training Center
1500 Gehman Road
Harleysville, Pa 19438 – map

Lehigh Valley:

894 Marcon Boulevard
Suite 110
Allentown, Pa 18109 – map
(610) 821-9686
info@abceastpa.org